Arundel Heating and Cooling Systems Service Policies

Arundel's service policy gives you the peace of mind that your heating and cooling systems are working at their optimum level of performance.

Having regular maintenance check ups on your system will ensure that your heating and cooling systems will run efficiently saving you money on your energy bills.  Regular maintenance will also extend the life of your units.

During these inspections, proper operation of the equipment is checked and verified. Below is an example of all the services performed on your heating and air conditioning units during your annual inspection:

  • Inspecting filters – cleaning and/or replacing if necessary
  • Checking operating temperatures.
  • Checking amperage draw
  • Checking for refrigerant leaks
  • Cleaning and calibrating controls
  • Oiling and greasing motors
  • Checking indoor and outdoor coils
  • Cleaning condensate drain lines

Our Silver Plan Includes:

Our Silver Plan offers an annual heating and cooling tune-up for maximum efficiency. If you have a combined heating and cooling plan, both tune-ups will be scheduled on the same day during regular working hours. The plan gives you priority service and written guarantees for your peace of mind. It also includes 20% off repairs, diagnostic fees and overtime rates are reduced by 50%, and $50 per year in Loyalty Credits.

Furnace Maintenance

  1. Test carbon monoxide levels.
  2. Clean and adjust burners and inspect heat exchanger.
  3. Check thermostat operation
  4. Lubricate all motors, bearings, fans and circulator pumps.
  5. Clean pilot assembly.
  6. Install standard one-inch filters.
  7. Test and adjust operation of safety and operating controls.
  8. Inspect flue pipe and gas valve.
  9. Check blower motor (and belt if applicable).
  10. Test and tighten all wiring and connections.
  11. Turn exposed dampers to heating position if marked (no balancing).
  12. Inform customer of equipment condition. Recommend necessary repairs

 

Master cooling tune-up

  1. Lubricate all moving parts, such as blower motor and condenser fan.
  2. Check suction line temparature and pressure.
  3. Evaluate condition of air filters. Clean or replace with standard one-inch filters.
  4. Test temperature drop between return and supply air.
  5. Flush condensate drain to protect against overflow.
  6. Clean outdoor condenser coil.
  7. Check blower motor (and belt if applicable).
  8. Adjust blower speed
  9. Safety test all controls for proper operation.
  10.  Meter voltage and amperage in all motoros. Test for worn bearings.
  11. Test operation and condition of compressor contacts.
  12. Inspect start and run capacitors and relays for bulges, rust and leaks.
  13. Tighten and safety test all wires and connections.
  14. Clean and adjust thermostat/mercury bulb.
  15. Inform customer of equipment condition. Recommend necessary repairs.

Hot water boiler

  1. Test carbon monoxide levels.
  2. Check thermostat operation.
  3. Check electrical connections.
  4. Lubricate pump bearings and motors.
  5. Clean combustion chamber.
  6. Check pilot assembly.
  7. Check zone valves.
  8. Check all safeties
  9. Check flue pipe and draft.
  10. Check expansion tank.
  11. Check aquastat/relay
  12. Check water regulator.

 

Steam Water Boiler

  1. Test carbon monoxide levels.
  2. Check thermostat operation.
  3. Check electrical connections.
  4. Clean combustion chamber.
  5. Check pilot assembly.
  6. Check all safeties.
  7. Check flue pipe.
  8. Check and drain low-water cutoff.
  9. Check gauge glass.
  10. Check and adjust water level.
  11. Check auto feed (if applicable).

Our Gold Plan Includes:

Our Gold Plan provides all the coverage of the Silver Plan PLUS comprehensive parts-and-labor coverage on the items listed below. It also offers an annual heating and cooling tune-up for maximum efficiency. If you have a combined heating and cooling plan, both tune-ups will be scheduled on the same day during regular working hours. You also get $50 per year in Loyalty Credits. You are covered 100% for all repair costs, including parts, labor, diagnostic fees and overtime (up to $890 in repairs each year). During the life of this agreement, Arundel will repair or replace at no cost any of the following parts, which may become defective due to normal wear and tear.

Gas Heating System

  • Combination Fan/Limit Control
  • Internal Fuses
  • Electronic Ignition Control
  • Limit Control
  • Fan Control
  • Low Limit Control
  • High Limit Control
  • Thermostat
  • Ignition Leads
  • Triple Aquastat

Furnace Systems

  • Blower bearings
  • Blower shaft
  • Blower belt
  • Blower wheel
  • Blower circuit board
  • Condensate pump
  • Blower motor
  • Draft inducer
  • Blower motor capacitor
  • Fan relay
  • Blower pulley

Boiler

  • Burner Orifice
  • Pilot Assembly
  • Burner Tubes
  • Pilot Burner
  • Flame Sensor
  • Pilot Orifice
  • Gas Stop Valve
  • Pilot Valve
  • Gas Valve
  • Pressure Regulator
  • Igniter
  • Pressure switch
  • Low Voltage Transformer
  • Thermocouple

 

Central a/c & heat pump system

  • Accumulator
  • Metering Device
  • Condeser Fan Blades
  • Potential Relay
  • Condenser Fan Motor
  • Rain Shield
  • Condensate Pump
  • Refrigerant
  • Contactor
  • Reversing Valve
  • Crankcase Heaters
  • Running Capacitors

  • Defrost Board
  • Thermostat
  • Defrost Sensor
  • Starting Capacitors
  • Fan Belt
  • Starting Relay
  • Fan Relay
  • Time delay control
  • High Pressure Control
  • TXV Valve
  • Low Pressure Control
  • Transformers

Home Electrical Protection Plan

Plan Includes:

  • 10% discount on service and repairs
  • Yearly Safety Inspection
  • Front of the line service
  • Panal Rejuvenation & Power Audit to extend the life and safety of your electrical system
  • 50% Diagnostic Fee (Diagnostic fees and overtime rates are reduced by 50%)
  • Lifetime Warranty* on All Work.
  • *Lifetime warranty will remain valid as long as the plan is in good standing. Ballasts and lamps are not covered.

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